Frequently Asked Questions - After my stay

Hello, feel free to ask your questions, we have the answers!

Frequently Asked Questions

I loved my stay! How can I share my experience?

We are so happy to hear that you enjoyed your stay! Please feel free to leave a review on the Google and Tripadvisor pages of your Appart’City!

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Who can I contact if I left something in my room?

Contact your Appart’City by telephone or email as soon as possible, these contact details can be found by going to “CONTACT” on the hotel's website.

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I forgot to return the keys to my apartment, what should I do?

Contact your Appart’City by telephone or email as soon as possible, these contact details can be found by going to “CONTACT” on the hotel's website.

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Who can I contact if I wish to leave feedback after my stay?

We encourage you to fill out the satisfaction questionnaire sent to you, you are also welcome to contact our customer service team at the following address: relationsclients@appartcity.com.

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You did not find an answer to your question

Can’t find an answer to your question in the tabs above? Don’t panic, contact us via the form below.
N.B. To manage an Internet reservation made from another website than appartcity.com, please contact the customer service of the partner website.

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In compliance with the Data Protection Act 78-17 of 6 January 1978, you have the right to access, modify, rectify or delete any data which concerns you, which you may exercise by emailing Appart’city SAS at the address dpo@appartcity.com.